info@dolcevitahomecare.com
(858) 351-4381

Privacy Policy

Effective Date: September 11, 2025
Last Updated: September 11, 2025
Dolce Vita Home Care (“we,” “our,” or “us”) respects and values your privacy. We are committed to protecting the confidentiality of our clients, families, caregivers, and website visitors. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website www.dolcevitahomecare.com, use our services, or otherwise interact with us.
At Dolce Vita, our mission is to provide compassionate, trustworthy care. Protecting your personal information is part of how we honor that trust.
1. Information We Collect
We collect only the information necessary to serve you, including:
  1. Personal Identifiers: Name, address, phone number, email, emergency contacts.
  2. Care-Related Information: Details about your care needs, preferences, or support requests that you choose to share with us.
  3. Financial/Billing Information: Payment details required for service invoices.
  4. Employment Information: For caregiver applicants — work history, references, certifications, background checks.
  5. Technical Data: IP address, device type, browser type, and website usage collected automatically through cookies or analytics tools.
We do not knowingly collect information from children under 13.
2. How We Use Your Information
We use your information to:
  1. Deliver, schedule, and manage home care services.
  2. Communicate with clients, family members, and caregivers.
  3. Process billing and payments securely.
  4. Respond to inquiries or service requests.
  5. Recruit, hire, and manage caregivers.
  6. Improve our website, services, and community engagement.
  7. Comply with California licensing and legal requirements.
3. How We Share Information
We never sell your personal information. We may share information only when necessary:
  1. With Caregivers and Staff: To deliver safe, personalized services.
  2. With Service Providers: Vendors (such as billing, scheduling, or IT support) who must safeguard your data.
  3. For Legal Compliance: When required by law, court order, or regulatory authority.
  4. Business Operations: In audits, licensing reviews, or potential business transfers.
4. Your Rights as a California Resident
Under the California Consumer Privacy Act (CCPA), you have the right to:
  1. Know: Request details about the personal information we collect, use, or share.
  2. Access: Obtain a copy of your personal information.
  3. Delete: Request deletion of your personal data (with some legal exceptions).
  4. Correct: Ask us to correct inaccurate personal information.
  5. Opt-Out: Be informed that we do not sell personal data — if this ever changes, you will have the right to opt out.
  6. Non-Discrimination: You will receive the same quality of care and service even if you exercise your privacy rights.
You may submit a request by contacting us (see Section 9). We may need to verify your identity before fulfilling your request.
5. Cookies & Tracking
Our website may use cookies and similar technologies to:
  1. Enhance your browsing experience.
  2. Analyze website traffic and improve functionality.
  3. Remember user preferences.
You can adjust your browser settings to decline cookies, though some site features may not work properly.
6. Data Security
We take your trust seriously and maintain reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. While no system is entirely risk-free, we are committed to continuously protecting your privacy.
7. Children’s Privacy
Our services are intended for adults and families seeking home care. We do not knowingly collect or store personal information from children under 13.
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, the “Last Updated” date will be revised. We encourage you to review this page periodically.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Dolce Vita Home Care
San Diego, California
📧 Email: info@dolcevitahomecare.com
 📞 Phone: (858) 672-6829